If for any reason you receive your wig and are unhappy with it, you may return it within 7 days of receipt. Simply fill out the return order form, included with your order, and return the item to the address provided. You MUST include the Return Order Form with your return. When your return is received, we will confirm the stock wig is in new condition. If the wig is in new condition, you will receive an e-mail confirmation and a store credit code within 2 business days. All returned items will be subject to a 20% restocking fee. The fee will not be waived under any circumstances.
Requirements for Returns:-
In order for your return to qualify for store credit, the wig MUST be in unaltered, in factory perfect condition (for sanitary reasons). For example:
- No Lace or has been trimmed or cut from the unit.
- No Adhesives or tape have been applied to the unit.
- Hair has not been cut, trimmed washed, dyed, permed, curled, flat ironed, combed or finger combed.
- Tags and original packaging are intact.
- No water or hair products (including shampoo, conditioners, hair spray, mousse, oils, etc.) have been applied to the unit.